Privacy Policy

Effective date: May 11, 2023


ViewMind Inc. (“ViewMind”, “we”, “us” or “our”) has created this privacy policy (“Privacy Policy”) in order to set out how we collect, use, and disclose personal information through our website or web portals (the “website”) and ViewMind’s Software. This privacy policy applies to all the products, services, and websites offered by ViewMind or our related, affiliated and/or subsidiary companies (herein referred as the “Service”).

The privacy or our customers and their patients, is of great importance to us. By visiting our website and/or using the Service in any manner, You acknowledge that You accept the practices and policies outlined in this Privacy Policy and You hereby consent to the collection, use and disclosure of Your Personal Information in accordance with this Privacy Policy.

This page informs You of our policies regarding the collection, use, and disclosure of personal data when You use our Service and the choices You have associated with that data.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Use.


  • Service: Service means any ViewMind’s Software operated by ViewMind
  • Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
  • Cookies: Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • You: You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Types of Data Collected

Personal Data

While using our Service, we may ask You to provide us with certain personal information (“Personal Data”). Personal Data includes:


  • Name and last name
  • Gender
  • Date of birth
  • Years of Education
  • Country where the Service is taking place
  • Usage Data
  • Eye-tracker raw data (i.e. X & Y position of the eye in a particular moment on a screen, Time Stamp & Pupil Diameter)

Usage Data

We may also collect information that our Medical Software sends whenever You use our Service (“Usage Data”).


This Usage Data may include information such as the Internet Protocol address (e.g. IP address) of the computer being used, the time and date, unique device identifiers and other diagnostic data.


Other information that may be collected is the ID of an ongoing clinical protocol or study and an ID number composed of alphanumeric digits to identify the different subjects evaluated during the clinical protocol or study, named Subject ID. This Subject ID number is defined by the 3rd party utilizing the Service and when stored in ViewMind’s database, the ID is encrypted. The Subject ID is treated as Personal Information. No one with access to ViewMind’s database could identify a person solely by the information stored in ViewMind’s servers.


We may ask You to provide Your email address, but this is completely optional and it may be used as a unique identifier in the future.

Tracking & Cookies Data

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:


  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).


Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:


Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.


Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.


Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

Use of Data

The Service uses the collected data for various purposes:


  • To provide and maintain the Service
  • To generate information about Your health condition
  • To notify You about changes to our Service
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues


The Service does not provide a diagnostic output at any time. The results returned by the Service do not replace a clinical diagnosis. Please consult Your doctor before making any medical decisions based on information obtained through the Service.

Transfer of Data

We do not sell, trade, or otherwise transfer to outside parties Your personally identifiable information. We may share non-personally identifiable information publicly and with our partners, and for example, we may share information publicly to show general trends about the general use of our services.


When sharing Your Personal Information with our third-party service providers, Your information may be transferred to, and stored or otherwise processed at, a destination outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. If You are located in the European Union (EU) or if Your personal data is subject to the General Data Protection Regulation (GDPR), we adhere to the requirements of this regulation. The GDPR sets forth specific provisions and safeguards for the transfer of personal data outside of the EU. We may rely on appropriate safeguards such as standard contractual clauses approved by the European Commission or binding corporate rules to ensure an adequate level of protection for Your personal data. We might transfer Your information outside the EEA, including destinations like the United States, that are not subject to data protection provisions equivalent to those in Your country of residence. By entering into a Service Agreement with ViewMind for our Service, You acknowledge to have read and understood that the transfer, storing, or processing of Your data may be outside the EEA. Your Personal Information will also be stored in the computer or device where the Service is being used.


ViewMind will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. ViewMind will also take all steps reasonably necessary to ensure that all third parties involved in the transfer and storage of data must comply with either GDPR or US Privacy Shield Frameworks.


International transfer of Personal Information

ViewMind may share customer information within our family of companies for a variety of purposes, for example, to provide You with the latest information about our products and services and offer You our latest promotions. To facilitate our global operations, ViewMind may transfer Personal Information from Your home country to other ViewMind locations across the world. To protect Your Personal Information, we will only transfer data to countries who provide an “adequate” level of Personal Information protection. If the data is transferred to counties without ‘adequate protection as determined by the European Parliament, we will use additional safeguards to ensure Your data is protected.

Disclosure of Data

Legal Requirements

ViewMind may disclose Your Personal Data in the good faith belief that

such action is necessary to:


  • To comply with a legal obligation
  • To protect and defend the rights or property of ViewMind
  • To prevent or investigate possible wrongdoing in connection with the Service
  1. To protect the personal safety of users of the Service or the public
  2. To protect against legal liability

Security of Data

The security of Your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.


These third parties have access to Your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These obligations are stated in the contractual agreement with our Service Providers and the ownership of the data remains under ViewMind at all time.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If You click a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”).


We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


Your Rights Regarding Personal Data

As a user of our Service, You have certain rights with respect to Your personal data. These rights may vary depending on the applicable data protection laws of Your jurisdiction. If our processing of Your personal data is subject to the data protection laws of the European Union, You are entitled to:


  • Access and Rectification: You have the right to request access to the personal data we hold about You and to request that any inaccurate or incomplete information be corrected or updated.


  • Restriction of Processing: You have the right to request the restriction of the processing of Your personal data under certain circumstances, such as when You dispute its accuracy, believe the processing is unlawful, object to the processing, or when ViewMind no longer needs Your personal data but You need it for a legal claim.


  • Erasure: You have the right to request the deletion of Your personal data to the fullest extent permissible under applicable laws. However, please note that we may be obligated to retain certain personal data due to legal or ethical reporting, document filing, or retention obligations.


  • Complaints: If You believe that Your personal data is not being processed in accordance with applicable data protection laws, You have the right to lodge a complaint with a data protection supervisory authority in the European Union.


To exercise any of these rights, or if You have any concerns regarding Your personal data, please direct Your written request or concerns to the following address:


417 Route 9W, Alpine, NJ 07620

United States of America

Email: [email protected]


Please note that for authentication purposes, we may need to review and investigate any correspondence received via email that relates to access or amendment of Your personal data. Additionally, please refrain from sending any unencrypted personal data via email.


Please do not send us any unencrypted Personal Data via e-mail. We would also like to inform You that in order to determine its authenticity, we must review and investigate any correspondence that we receive via e-mail that makes an application for access to, or amendment of Your Personal Data.

Data Breach Notification

In the event of a data breach that may affect You, we will notify You without undue delay of any loss, misuse, or alteration of personal information. We will also notify the relevant regulatory authorities within 72 hours of discovering the breach.

Retention of Your Personal Data

We will retain Your Personal Data for as long as it remains necessary for the purpose for which You provided it and in accordance the applicable data protection laws, which may extend beyond the termination of our relationship with You. We may retain Your Personal Data for a longer time to the extent that we are obliged to retain Your Personal Data, in accordance with applicable laws and regulations, and/or as necessary to protect our legal rights or for certain business requirements.


Please note that even if You request that we delete Your Personal Data, deletion by our third-party service providers may not be immediate and the deleted information may persist in backup copies for a reasonable period of time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify You of any material changes by posting the updated Privacy Policy on our website and indicating the effective date of the update. We recommend that You review this Privacy Policy periodically to stay informed of how we collect, use, and protect Your personal data.

Contact Us

If You have any questions about this Privacy Policy, please contact us:


  1. By email: [email protected]

Data Protection Officer Contact Details

For any questions, concerns, or inquiries regarding the processing of Your personal data or to exercise Your rights under applicable data protection laws, please contact our Data Protection Officer:


Name: Matias Shulz

Email: [email protected]


You can reach out to our Data Protection Officer if You have any concerns about the handling of Your personal information, wish to exercise Your rights related to data protection, or have any general inquiries regarding our privacy practices.


Please note that we strive to address any data protection concerns or inquiries promptly and efficiently. However, if You are not satisfied with the response or resolution provided by our Data Protection Officer, You have the right to lodge a complaint with the relevant data protection authority in Your jurisdiction.